Beetle
T2 Bay
T2 Split
T25
Transporter T4
Transporter T5
Golf Mk1
Golf Mk2
911
996
997
986 Boxster
987 Boxster
912
944
924
Defender
Discovery Series 1
Discovery 2
Series 1, 2 & 3
Freelander
Freelander 2
Join Us at Heritage Parts Centre
WHAT HERITAGE PARTS CENTRE CAN OFFER YOU?
From small beginnings in a single car garage, to employing over 80 staff who can speak more than 10 languages, we are very much focused on progress, and creating the best environment for our team to excel in.
Whatever your skillset, we look to position the right people in the right place to ensure our customers have the very best experience with us.
In early 2018 we were presented with a Best Companies award recognising our commitment to staff wellbeing and workplace happiness. This is just a benchmark though; we are working hard improving rewards, policies and processes, to make our work environment even better. Heritage Parts Centre offers a fun and friendly atmosphere, a competitive salary including annual bonus scheme, 22 days annual paid holiday (plus Bank holidays) and additional days offered for long service. Other benefits include, staff discounts, hybrid working, enhanced maternity and paternity benefits, paid sick leave, free hot drinks, free hump day lunch, cycle to work scheme, long service awards and free parking.
You will find our current vacancies, along with descriptions of the teams within our business below.
If you would like to express an interest in any of the roles and feel you have a skill set that suits, please feel free to get in touch with us via recruitment@heritagepartscentre.com
WAREHOUSE OPERATIVE
We are currently looking for a Warehouse Operative to join our friendly Shoreham team.
As a Warehouse Operative you will be responsible for:
• Stock Control: Assisting in maintaining accurate records of stock held
• Distribution: Assisting in providing an efficient and economic goods out service to both customers
• Goods Inwards: Accurate checking, recording and putting away of stock
Some of the skills we are looking for include:
• Experience working in a warehouse environment
• An enthusiastic approach to work
• Attention to detail
• The ability to work effectively as part of a small team
• Computer literacy (training will be given on specific programs wherever required)
If you have previous warehouse operative experience and would like to learn more about this opportunity, please email your CV to recruitment@heritagepartscentre.com
LAND ROVER PARTS SPECIALIST
Location: Hybrid/Remote (UK Only)
Our Car Parts Specialists play a key role in ensuring that our product range delivers our customers exactly what they need. If you are knowledgeable about car parts (particularly Land Rover), have great analytical skills and a positive outlook we would love to hear from you. While our HQ is based in Shoreham-by-Sea, West Sussex we are happy to hear from people who are looking for a remote role.
Main Responsibilities/Activities
• Appraisal of current portfolio, identifying strengths, weaknesses and sales performance of current ranges.
• Researching and assessing current market competition.
• Evaluation of competitor’s product ranges to identify gaps in our product ranges.
• Critical analysis of identified additions to our product range including business justification, sourcing information and pricing comparisons gaining final approval from the Purchasing Director.
• Introduce new products and provide support with product marketing communications objectives and new product releases to wider team.
• Evaluation and proposal of product pricing against market competition.
• Evaluation of poorly performing products and identification of opportunities for obsolescence and deletion as appropriate.
• Researching and sourcing of new parts, and re-sourcing of existing parts from suppliers, including negotiation and relationship building.
• Set up and data entry of new parts into database, and maintenance of existing parts database.
• Organising samples from suppliers and carry out sample appraisal and approval including sourcing samples of used/obsolete parts for manufacturing.
• Organising photographs of parts, liaising with company photographer and approve images to company guidelines.
• Continuing awareness of customer buying behaviours via search terms, abandoned baskets, synonyms, and other information available from Digital department to identify consumer demands and develop product ranges appropriately.
• Understand and keep up to date with customer needs through research, publications, market data and social media.
• Arranging the manufacture of new products in collaboration with the Product and Quality Manager.
• Providing an efficient, professional, and high-quality service to customers, responding to their needs, and ensuring their requirements are satisfied in a timely manner.
• Dealing with customer calls, resolving customer enquiries via Zendesk.
• Create, maintain, and update database of customers with complete information and emails.
• Order Processing
• Warranty claims and new unit returns administration.
Essential skills we will need you to have:
• An excellent knowledge of Land Rover vehicle parts and automobiles.
• Ability to prioritise workload.
• Adaptability
• Excellent working knowledge of Excel.
• Excellent communication skills – written and oral – at all levels
• Self-motivated and able to work with minimal supervision once trained.
• Strong administrative and problem-solving skills
• Ability to work as part of a team and with other departments.
Desirable skills we would like you to have:
• Research and Analysis skills
• Ability to work flexible hours as required.
• Commercial awareness and market knowledge
• Experience using ETKA/ETOS
• Knowledge of Land Rover part numbers.
• Experience in using SAGE and Magento software.
• Akeneo experience
If you have previous Land Rover Parts experience, and would like to learn more about this opportunity, please email your CV to recruitment@heritagepartscentre.com
UNDERSTANDING THE IMPORTANCE OF GREAT CUSTOMER SERVICE
Our Sales team are on hand to assist with all types of enquiry throughout a customer’s buying journey. Whether it’s advising on restoration parts, double checking how many of an item are required, or being the go to person for us at an event, this role is fun, challenging and rewarding. It’s important to stress that you don’t have to know everything. Our team has a huge amount of experience between them when it comes to Volkswagen (and Porsche) parts and they are only too happy to pass this on to help out others.
MOTIVATED, METHODICAL AND ACCURATE PEOPLE: OUR BUSY WAREHOUSE TEAM.
Our business couldn’t function without the warehouse operations team. Responsible for picking, packing and dispatching the car parts that customers have purchased, they are the last link in a long chain before the end user receives their goods. Sending up to 1000 parcels a day our Goods Out team has to work efficiently together to ensure our customers get the best quality experience with Heritage Parts Centre.
WELL ORGANISED WITH A GREAT ATTENTION TO DETAIL: OUR PURCHASING DEPARTMENT
A key element in the negotiation, purchase and management of over 25,000 different parts for VW and Porsche. Working at the beginning of the chain for our company, it’s critical that quality is not only present in the parts we source, but in the way we manage our procurement too. Communication is essential amongst the immediate team, and also with other departments.
Managing the arrival of new parts and deliveries from many global suppliers, dates and times must be coordinated with both our Warehouse team and with the Sales and Marketing departments too. The ability to prioritise workflow is most important, as is a good working knowledge of Microsoft Office. An understanding of the automotive sector and appreciation of cars would be useful, and if you can speak a second language that is a real advantage.