Our most Frequently asked questions and answers can be found by clicking the buttons below. If you cant find the information you're looking for or have a product-specific query please complete the form below and one of our experts will get back to you shortly.

PLEASE NOTE: Our shop in Shoreham-by-Sea is now CLOSED.

However, customers are able to collect orders that have been pre-ordered online (ie Click and Collect). If using this service, please allow at least 2 hours before collecting your order from Heritage Parts Centre HQ. We are unable to process additions or changes to orders at the point of collection, and a new order will need to be placed if additions are required (for which 2 hours should be allowed for picking and preparing). For any returns, please ensure you have requested and received a returns number ahead of visiting our site.

Collection from our Shoreham-by-Sea HQ is available from Monday to Friday 8.00am to 6.00pm. There is no Click & Collect available at weekends or on bank holidays.

Our Customer Service lines are open from 9:00am - 1:00pm Mon-Friday (closed weekends and Bank Holidays).