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Join Us at Heritage Parts Centre

WHAT HERITAGE PARTS CENTRE CAN OFFER YOU?

From small beginnings in a single car garage, to employing over 80 staff who can speak more than 10 languages, we are very much focused on progress, and creating the best environment for our team to excel in.

Whatever your skillset, we look to position the right people in the right place to ensure our customers have the very best experience with us.

In early 2018 we were presented with a Best Companies award recognising our commitment to staff wellbeing and workplace happiness. This is just a benchmark though; we are working hard improving rewards, policies and processes, to make our work environment even better. Heritage Parts Centre offers a fun and friendly atmosphere, a competitive salary including annual bonus scheme, 22 days annual paid holiday (plus Bank holidays) and additional days offered for long service. Other benefits include, staff discounts, enhanced maternity and paternity benefits, paid sick leave, free hot drinks, free hump day lunch, cycle to work scheme, long service awards and free parking.

You will find our current vacancies, along with descriptions of the teams within our business below.

If you would like to express an interest in any of the roles and feel you have a skill set that suits, please feel free to get in touch with us via recruitment@heritagepartscentre.com

 

MAGENTO ADMINISTRATOR

 

As a Magento Administrator you will be responsible for providing technical support and assistance in the day to day running, operations and management of our Magento 2 Cloud Commerce website. You will work closely with our Magento Partners to resolve issues and identify ways to improve the overall performance of our website.

Main Responsibilities/Activities

  • Responsible for the day-to-day maintenance and improvement of the website
  • Work closely with Magento Partner to support and develop a best-in-class eCommerce experience
  • Provide 1st line support for all web related technical issues
  • Effectively triage and troubleshoot both front and back end issues
  • Test and quality assure all work before pushing to live
  • Work with key stakeholders to clearly define business requirements and create comprehensive project briefs
  • Manage and maintain all product feeds to external applications
  • Ensure CMS pages are kept up-to-date and accurate
  • Support Ecommerce Analyst with development projects
  • Become the Subject Matter Expert for our PIM (Akeneo)
  • Define and document routine procedures
  • Perform daily checks on the health and performance of the website
  • Manage related administrative tasks

 Essential skills we will need you to have:

  •  Previous experience working with Magento eCommerce websites
  • Thorough understanding of how to work and use the back office of Magento
  • Strong aptitude for problem solving and analysis
  • Good understanding of UX/UI best practices
  • Experience of working with Product Information Management systems (Akeneo)
  • MS Office skills (Excel, PowerPoint, Word, Outlook)
  • Good analysis and reporting skills
  • Strong organisational skills and attention to detail
  • Ability to work independently and as a dedicated team member
  • Desire to grow job-related knowledge and skills
  • Flexible and willing to go the extra mile

Desirable skill we would like you to have:

  • Knowledge of HTML, CSS, PHP, XML and JavaScript
  • Experience of using Project Management tools (Trello, Teamwork, Asana, Monday etc.)
  • Understanding or experience of Marketplaces

EMAIL MARKETING EXECUTIVE

 

We are looking for an ambitious, data-driven Email Marketing Executive to work as part of the Marketing team, supporting the development and delivery of Heritage’s promotional and transactional email programmes. This role will focus on creating the greatest possible digital experiences for our customers, supporting the customer journey, driving continued engagements and increasing product sales.

 Main Responsibilities/Activities

  • Planning and delivering acquisition and retention email campaigns to maximise engagements
  •  Creating workflows for marketing and transactional email automation
  •  Analysing email performance, identifying opportunities and making data-driven decisions to optimise future campaigns
  •  Building and sending multi-regional and multi-language emails
  •  Designing and testing responsive email templates
  •  Managing dynamic content population and trigger-based email campaigns
  •  Working with key stakeholders to generate content
  •  Enhancing customer segmentation to allow for more personalised communications
  •  Regularly measuring and reporting against KPIs and success metrics
  •  Assisting with day to day administration tasks

 Essential skills we will need you to have:

  •  1-2 years of work experience in a digital marketing or email marketing role
  •  Experience of executing B2C and/or eCommerce campaigns
  •  Experience of working with email automation and eCommerce platforms (Klaviyo and Magento in particular)
  •  Good analysis and reporting skills
  •  Good knowledge of email marketing best practices and strategies
  •  Strong copywriting and communication skills
  •  Ability to work independently and as a dedicated team member
  •  Desire to grow job-related knowledge and skills
  •  Flexible and willing to go the extra mile

Desirable skills we would like you to have:

  •  Experience with Adobe Creative Suite (InDesign, Photoshop etc), Excel and Word
  •  Experience with using Google Analytics
  •  Knowledge or experience of running PPC campaigns
  •  Knowledge or experience of running Loyalty programmes

CAR PARTS ADVISOR

 

Do you have an impressive knowledge of car parts and a passion for classic cars? It’s time to put that talent to work for Heritage Parts Centre. This is an exciting opportunity to join a dynamic and global business, as a key member of our Team.

As a Car Parts Specialist you will manage the complete lifecycle of a product from identification to timely removal from range. Your responsibilities will include developing our current portfolio, identifying potential products, conducting market research, generating product requirements, determining specifications, timetables, pricing, and plans for product introduction and collaborating to develop marketing strategies. You will also use your expertise to help our customers to place orders over the telephone, and give technical advice via our support system.

There is a passion in our team for bringing the most exciting and relevant range of specialist car parts to our customers. Our current product range covers 25,000 different parts, and this number is constantly increasing. With suppliers worldwide, and our own exclusive manufacturing projects, keeping the right parts on the shelf and at the right price is a huge part of our business. The service we provide to our customers is everything, however we are very much focussed on progress, and creating the best environment for our team to excel in. It’s important to stress that you don’t have to know everything. Our team has a huge amount of experience between them when it comes to Volkswagen and Porsche parts - they are only too happy to pass this on and to help out others.

Heritage Parts Centre is a Sunday Times Best Companies accredited business and we are proud to be able to combine the benefits of a larger company with the friendly culture you would expect in a smaller company.

Essential

  • Extremely knowledgeable about automotive parts.
  • Two or more years’ experience in a relevant commercial role (e.g. auto technician or parts adviser) or Automotive Engineering degree.
  • Confident and effective communicator – both verbal & written.
  • Strong computer and internet skills, proficient knowledge of Microsoft Office applications.
  • Intermediate Excel (must be able to use Vlookup functions).
  • Positive Attitude – Passionate.
  • Ability to work under pressure.
  • Strong organizational and problem-solving skills.
  • Must have an eye for detail.
  • Must be able to work autonomously and as part of a team.
  • Ability to work well in a process-driven environment.

Desirable but not essential

  • German speaker
  • Background or passion for classic or modern classic cars.
  • Experience in product management.
  • Supplier management and negotiation skills.
  • Analytical Reporting.
  • Advanced Excel

WAREHOUSE SUPERVISOR

 

We are currently looking for a Warehouse Supervisor to join our friendly Shoreham team.

As a warehouse supervisor, you will be responsible for your area of the warehouse through effective use of staff & resources. You will have responsibility for meeting department targets as well as improvement and development of your team members skills.

Some of the skills we are looking for include:

·         Excellent Communication skills

·         A strong customer focus (both internal & external)

·         The ability to work well in teams

·         Leadership skills and the ability to motivate and develop staff

·         A desire to help others work towards targets and develop their skills

·         The ability to set, meet and exceed targets

·         A focused and self-motivated approach to work

·         The ability to manage change

 

If you have previous warehouse supervisory experience and would like to learn more about this opportunity, please email your CV to recruitment@heritagepartscentre.com

WAREHOUSE OPERATIVE

 

We are currently looking for a Warehouse Operative to join our friendly Shoreham team.

As a Warehouse Operative you will be responsible for

  • Stock Control: Assisting in maintaining accurate records of stock held
  • Distribution: Assisting in providing an efficient and economic goods out service to both customers
  • Goods Inwards: Accurate checking, recording and putting away of stock

Some of the skills we are looking for include:

  • Experience working in a warehouse environment
  • An enthusiastic approach to work
  • Attention to detail
  • The ability to work effectively as part of a small team
  • Computer literacy (training will be given on specific programs wherever required)

If you have previous warehouse operative experience and would like to learn more about this opportunity, please email your CV to recruitment@heritagepartscentre.com

 

UNDERSTANDING THE IMPORTANCE OF GREAT CUSTOMER SERVICE

Our Sales team are on hand to assist with all types of enquiry throughout a customer’s buying journey. Whether it’s advising on restoration parts, double checking how many of an item are required, or being the go to person for us at an event, this role is fun, challenging and rewarding. It’s important to stress that you don’t have to know everything. Our team has a huge amount of experience between them when it comes to Volkswagen (and Porsche) parts and they are only too happy to pass this on to help out others.


MOTIVATED, METHODICAL AND ACCURATE PEOPLE: OUR BUSY WAREHOUSE TEAM.

Our business couldn’t function without the warehouse operations team. Responsible for picking, packing and dispatching the car parts that customers have purchased, they are the last link in a long chain before the end user receives their goods. Sending up to 1000 parcels a day our Goods Out team has to work efficiently together to ensure our customers get the best quality experience with Heritage Parts Centre.


WELL ORGANISED WITH A GREAT ATTENTION TO DETAIL: OUR PURCHASING DEPARTMENT

A key element in the negotiation, purchase and management of over 25,000 different parts for VW and Porsche. Working at the beginning of the chain for our company, it’s critical that quality is not only present in the parts we source, but in the way we manage our procurement too. Communication is essential amongst the immediate team, and also with other departments.

Managing the arrival of new parts and deliveries from many global suppliers, dates and times must be coordinated with both our Warehouse team and with the Sales and Marketing departments too. The ability to prioritise workflow is most important, as is a good working knowledge of Microsoft Office. An understanding of the automotive sector and appreciation of cars would be useful, and if you can speak a second language that is a real advantage.